PRIVACY POLICY

Privacy Policy

Last Updated: November 12, 2025

1. Introduction

Welcome to CAMAYYA. This Privacy Policy explains how CAMAYA LIMITED (“we,” “us,” or “our”) collects, uses, protects, and shares your personal information when you visit or make a purchase from our website ([insert your store URL, e.g., camayya.com]) and any related services (collectively, the “Site”).

By using our Site, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Site and services.

2. Data Controller Information

For the purposes of the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws, the Data Controller is:

Company Name: CAMAYA LIMITED
Company Number: 16849278
Registered Office: 7 Park Row, Leeds, United Kingdom, LS1 5HD
Customer Service Email: support@camayya.com
Contact Number: +44 7490 321763

3. Information We Collect

a) Information You Provide Directly:

  • Contact & Order Details: Name, billing and shipping address, email, phone number, and payment details (securely processed by our payment provider).

  • Account Information: Name, email, and password if you register for an account.

  • Customer Support: Details you provide when contacting us for help or inquiries.

b) Information Collected Automatically (Usage Data):

  • Device Data: IP address, browser type, time zone, operating system, and device information.

  • Site Interaction Data: Pages visited, time spent, clicks, searches, and referring URLs.

  • Cookies & Tracking Technologies: Used to enhance website performance, analytics, and marketing (see Section 6).

4. How and Why We Use Your Information

We process personal information under lawful bases such as:

  • Contractual Necessity: To process orders, deliver products, and provide customer support.

  • Legitimate Interests: To improve site performance, prevent fraud, and ensure security.

  • Consent: For email marketing and promotional updates (you can withdraw consent anytime).

  • Legal Obligation: For tax, accounting, and compliance purposes.

5. Sharing Your Information

We never sell your personal information.
We may share limited data with trusted service providers who help us operate our business, including:

  • E-commerce Platforms (e.g., Shopify): To host and manage our store.

  • Payment Processors (e.g., Stripe, PayPal): To handle secure transactions.

  • Logistics Partners (e.g., Royal Mail, DHL): To deliver your orders.

  • Analytics & Marketing Tools (e.g., Google Analytics, Meta Ads): To improve user experience and communication.

All third parties are contractually obligated to keep your information secure and use it only for agreed purposes.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

  • Essential Functions: To enable key site operations such as checkout and login.

  • Analytics: To understand traffic and user behavior.

  • Advertising: To display more relevant ads.

You can manage or disable cookies via your browser settings. Please note that disabling cookies may affect certain site functions.

7. International Data Transfers

Some of our service providers may process your data outside the UK or EEA (for example, in the US or Canada). When this happens, we ensure that appropriate safeguards, such as Standard Contractual Clauses, are in place to protect your privacy.

8. Data Security and Retention

We use advanced technical and organizational security measures to safeguard your personal data. Your information is only retained as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

9. Your Data Protection Rights

Under the UK GDPR, you have the right to:

  • Access the data we hold about you.

  • Correct inaccurate or incomplete details.

  • Request deletion of your data when no longer needed.

  • Restrict processing under certain conditions.

  • Object to data processing based on legitimate interests.

  • Withdraw consent for marketing communications.

To exercise any of these rights, contact us at support@camayya.com
You also have the right to file a complaint with the Information Commissioner’s Office (ICO) in the UK.

10. Children’s Privacy

Our Site is not intended for individuals under 16 years of age, and we do not knowingly collect information from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or privacy-related requests, please reach out to us:

Trade Name: CAMAYYA
Email: support@camayya.com
Phone: +44 7490 321763 (Mon–Fri, 9:00 AM – 5:00 PM GMT)
Mailing Address: 7 Park Row, Leeds, United Kingdom, LS1 5HD

Company Information

Company Name: CAMAYA LIMITED
Company Number: 16849278