Shipping Policy
Shipping Policy
Last Updated: November 12, 2025
At CAMAYYA, we take pride in delivering every order quickly, safely, and with the utmost care. Our mission is to make your shopping experience as simple and dependable as possible — from checkout to delivery. Below are all the key details regarding our shipping process.
Order Cut-Off Time
Orders placed before 2:00 PM (GMT) on business days are processed on the same day.
Orders placed after this time will be processed the following business day.
Handling Time
All orders are packed and shipped within 1–2 business days (Monday to Friday) after purchase confirmation.
Transit Time
Once dispatched, your package typically arrives within 0–9 business days, depending on your delivery location and carrier performance.
Total Delivery Time
From order placement to doorstep delivery, the estimated total time frame is 1–11 business days.
Shipping Fees
We’re delighted to offer free standard shipping on all orders.
CAMAYYA covers the full delivery cost, so you can shop confidently without hidden fees.
Shipping Destinations
We currently ship to:
Australia, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom, and the United States.
Packaging & Handling
Each order is securely packaged and handled with care to ensure it arrives in perfect condition.
Order Tracking
When your order ships, you’ll receive a confirmation email containing your tracking number.
Tracking details will become active within 24–48 hours after dispatch.
Order Cancellations & Refunds
Orders canceled before shipment are eligible for a full refund, as outlined in our [Returns & Refund Policy].
Refunds are typically processed within 7 business days, depending on your payment method.
Undeliverable Packages
If an order is returned due to an incorrect or incomplete address, our team will contact you to arrange redelivery.
⚠️ Note: CAMAYYA is not responsible for lost or stolen packages marked as “Delivered” by the carrier.
If you experience a delivery issue, please contact our support team immediately for assistance.
Contact Us
For any shipping-related inquiries, please reach out to us:
Trade Name: CAMAYYA
Email: support@camayya.com
Phone: +44 7490 321763 (Mon–Fri, 9:00 AM – 5:00 PM GMT)
Mailing Address: 7 Park Row, Leeds, United Kingdom, LS1 5HD
Company Information
Company Name: CAMAYA LIMITED
Company Number: 16849278